Your privacy matters to us

At SYLLVO, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address
• Payment Information: Payment details processed securely via third-party payment gateways (we do not store card details)
• Technical Data: IP address, browser type, device information, and browsing behavior
• Order Information: Purchase history and preferences

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our website, products, and services
• Send promotional offers and updates (only if you opt-in)
• Prevent fraud and enhance security

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

• Payment gateways for secure transactions
• Delivery partners for order fulfillment
• Service providers for website operations and analytics
• Legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve performance and usability

You can disable cookies through your browser settings if you prefer.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request details about how your data is used

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.

SYLLVO – Committed to your privacy and trust.